Below FAQ are some common concerns of our clients before purchasing..
If you have other questions, please just send it to ancheasher@aol.com.
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to contact our Customer Service representative.
We will get back to you within 24 hours!
SHIPPING, RETURN & EXCHANGES
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 10-15 business days of your order date. This may be a little longer for international delivery.
* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees.
If you want the order to arrive in time, please order it at least 1-2 weeks before the moment you need it to arrive.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.
Yes. FREE shipping on orders over $99.
You can change your address before the item is shipped by contacting us.
Yes, but some products cannot be shipped to international destinations so please submit a message to us from the Contact us page if you can't see your country listed at the checkout and would like to discuss international ordering options.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange (Items must be returned in unused condition within 30 days of the delivery date).
Refunds for items returned within 30 days of the delivery date will be credited in the same form as the original payment type. The original shipping costs will be subtracted from the refund amount. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method.
ABOUT PRODUCTS
You can change the color of the item ordered by contacting us via Contact Us as long as it is not shipped.
ORDER & PAYMENT
Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.
To add an item to your cart, select ADD TO CART on the product page. After you finish shopping, review all items in your shopping cart to verify the correct size, and quantity, and fitment. When you are ready to order, select the CHECKOUT button located in your shopping cart. Enter a Shipping Address. Select your method of PAYMENT.
We accept all major credit & debit cards, Shop Pay, Apple Pay, Facebook Pay, Google Pay as well as PayPal.
